Shipping & Returns

As of June 27, 2022, the following shipping rates apply.

Product orders and handpiece repairs – all Canadian orders and handpiece repairs are subject to nominal return shipping charges. Each order or repair is packed in the most efficient sized package possible, we weigh and measure each package and then perform a custom quote within each our carrier’s shipping platforms; we will do our best to offer the most cost-effective shipping method available. Our discounted/contract rates = your cost, (no mark-up or handling fee).

Warranty repairs/replacement – when applicable, Bowen will arrange for and cover the cost of the pick-up and return shipping of any defective item or warranty handpiece repair performed at Bowen.

Website Shipping Pricing
Prices are subject to change without notice.
All prices are in Canadian Dollars (CAD).

Returns
All damaged goods must be reported within one (1) week of receipt.
All returns require prior authorization and must be unused and in original package.
We do not accept returns after 30 days.
Special orders – which are not in our regular inventory – cannot be returned.

For further information, please refer to our Privacy Policy and Terms & Conditions.